First acknowledge its critical role in healthcare. Prompt patients to assess their current internet situation, and based on their responses provide resources such as information on affordable internet options, tips for improving connectivity, and guidance on accessing public Wi-Fi. Encourage patients to seek support from local organizations and healthcare providers if needed. Additionally, remind them of alternative communication options and the importance of seeking reliable health information from trusted sources despite internet access challenges in order to empower patients to overcome barriers and effectively manage their health.