Ensure that technology is used to enhance communication, not replace it, by maintaining regular check-ins with the patient and prioritizing relational rapport.
Provide training to improve proficiency with electronic health records to minimize distractions, and ensure consistent focus on the patient during consultations.
Implement strategies to balance documentation and patient interaction, such as dedicated administrative support or advanced tools to streamline data entry, ensuring the physician can focus on both patient care and accurate clinical assessments.
Emphasize the importance of interprofessional communication, advocating for clear protocols and efficient use of electronic health record systems. Underscore patient-centered communication techniques, encouraging providers to maintain eye contact, active listening, and empathy during interactions. To mitigate declines in clinical skills resulting from reduced observation and patient-eye contact during data entry, strategies such as dedicated patient interaction time and simulation-based training are suggested. Additionally, advocate for leveraging technology for documentation while prioritizing follow-up care through reminder systems, patient education, and telemedicine options, ultimately fostering continuity of care and optimizing patient outcomes.
Harmonizing technology & Optimizing people’s health experience