Includes human-value characteristics, such as: resistance to change, stigma & embarrassment, sense of isolation & alienation, lack of interpersonal reassurance, risk of addiction to technology, lack of human contact, etc.
Includes data issues, such as: privacy, security, confidentiality, integrity, misuse, secondary use, cybersecurity breaches, commercial end-use, control, ownership, linkage, identity fraud, etc.
Includes equity issues around the use of digital health technology, such as: technology illiteracy, English illiteracy, age, cultural barriers, digital health illiteracy, internet access, mobile/computer equipment, regulatory frameworks, system connectivity errors, etc.
USERS’ RESISTANCE TO CHANGE & TO NEW TECHNOLOGY
Please choose one of the following scenarios:
STIGMA & EMBARRASSMENT WHEN USING TECHNOLOGY
Please choose one of the following scenarios:
LACK OF HUMAN CONTACT WHEN INTERACTING WITH TECHNOLOGY & THE DEVELOPMENT OF ABUSIVE OR THREATENING BEHAVIOUR MAY LEAD TO FEELINGS OF BEING DISCONNECTED AND PREVENT FROM ENGAGEMENT & ENROLLMENT
Please choose one of the following scenarios:
Please choose one of the following scenarios:
THE LACK OF INTERPERSONAL REASSURANCE MAY LEAD TO A PERCEIVED REDUCTION IN HOLISTIC CARE
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THE RISK OF ADDICTION TO TECHNOLOGY RESULTING IN DISTORTIONS OF SOCIAL RELATIONSHIPS AND COGNITIVE PERCEPTIONS OVER CRITICAL THINKING
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THE MAJORITY OF USERS DO NOT UNDERSTAND THE ETHICAL ISSUES ASSOCIATED WITH MOBILE APPS WHICH DO NOT OFFER THE RIGHT TO PRIVACY
Please choose one of the following scenarios:
USERS CAN BE HESITANT IN SHARING THEIR PERSONAL INFORMATION
Please choose one of the following scenarios:
Situations characterized by a significant lack of trust or transparency in the healthcare system, widespread breaches, or misuse of personal data, patients are likely to be extremely reluctant to share information beyond what's absolutely necessary for fear of misuse, potentially leading to incomplete medical records and compromised care quality.
DIGITAL HEALTH LITERACY DEFICITS MAY CAUSE FEELINGS OF FEAR, FRUSTRATION, ANXIETY, WORRY, CONCERN ABOUT INCORRECT SELF-DIAGNOSIS, LEADING TO LOW CONFIDENCE IN DATA INTERPRETATION & LOSS OF MOTIVATION TO IMPROVE HEALTH THROUGH ELECTRONIC DATA
Please choose one of the following scenarios:
CONCERNS WITH PATIENT-REPORTED MEASURES OF HEALTH DUE TO POTENTIAL INCREASED SUBJECTIVITY
Please choose one of the following scenarios:
In scenarios where patient-reported measures are relied upon exclusively for clinical decision-making or resource allocation without adequate validation or consideration of biases, necessitating comprehensive measures to validate instruments, train healthcare professionals, and monitor biases to justify the incorporation of patient perspectives into decision-making processes.
INABILITY TO USE TECHNOLOGY DUE TO POOR APP USABILITY, LEADING TO USER ABANDONMENT (SEE TIME COMMITMENT, DISSATISFACTION WITH THE APPS MANUAL INPUT PROCESS, THE NEED TO REMEMBER PASSWORDS, LOGGING IN EVERY TIME & WAITING FOR THE LOADING PROCESS WHICH ARE BURDENSOME & REDUCE USERS INTEREST)
Please choose one of the following scenarios:
PRIVACY, SECURITY, CONFIDENTIALITY, INTEGRITY OF PERSONAL HEALTH INFORMATION
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MISUSE OF DATA
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RISK AROUND CYBERSECURITY BREACHES
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RISK OF COMMERCIAL END-USE
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DATA SHARING WITH GOVERNMENTAL BODIES
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DATA REPOSITORY OWNERSHIP
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CONCERNS ABOUT SECONDARY USE OF PERSONAL DATA
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LACK OF CONTROL OVER DATA
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FEAR OF BEING LINKED TO THEIR DIGITAL IDENTITY
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FEAR OF IDENTITY FRAUD
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SECURE TRANSPORT PROTOCOL
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PATIENTS NEED TO BE AWARE THAT THE INFORMATION IS COMING FROM A TRUSTWORTHY SOURCE
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NO SEAL OR CERTIFICATION THAT MAKES IT EASY FOR THE END-USER TO UNDERSTAND WHICH PRODUCTS USE HIGH INDUSTRY-STANDARD LEVELS OF SECURITY & ARE SAFE TO USE
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Please choose one of the following challenges:
A GENERATIONAL DIFFERENCE IN THE OVERALL DIGITAL PROPENSITY
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NOT AWARE OF THE EXISTENCE OF DIGITAL TECHNOLOGY
Please choose one of the following scenarios:
TECHNOLOGY LITERACY BARRIER: INEXPERIENCED WITH THE USE OF SUCH TECHNOLOGY, HAVE NOT DEVELOPED THE DIGITAL OR TECHNICAL SKILLS TO INTERACT EFFECTIVELY
Please choose one of the following scenarios:
Patients lack the necessary technology literacy to engage meaningfully in healthcare interactions, resulting in frequent miscommunications, difficulties accessing services, compromised privacy and security, exacerbation of health disparities, and ineffective self-management of health conditions, ultimately leading to suboptimal health outcomes and perpetuating inequalities in healthcare access and delivery.
ENGLISH LITERACY ISSUES, SINCE ENGLISH MAY NOT BE THEIR FIRST LANGUAGE
Please choose one of the following scenarios:
NEED FOR REGULATORY FRAMEWORKS
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SOCIOECONOMIC PARAMETERS MAY AFFECT THE ADOPTION OF DIGITAL TECHNOLOGY, AS PATIENTS WERE DISCOURAGED FROM THINKING THAT REAL-LIFE DOCTORS MIGHT BE AFFORDABLE ONLY FOR THOSE WITH ADEQUATE INSURANCE OR FINANCIAL RESOURCES, WHILE OTHERS MIGHT BE TREATED BY AVATARS OR TELEMEDICAL CONSULTANTS
Please choose one of the following scenarios:
LACK OF COMPUTER OR MOBILE EQUIPMENT
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LACK OF INTERNET ACCESS
Please choose one of the following scenarios:
For patients with severe mental health conditions or complex chronic diseases requiring frequent consultations and immediate support, as their care significantly benefits from timely telehealth services, and lack of internet access can lead to serious health deterioration and increased hospital visits.
SYSTEM CONNECTIVITY ERRORS
Please choose one of the following scenarios:
LIMITATIONS IN GOOD QUALITY OF INTERNET CONNECTION
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INABILITY TO USE TECHNOLOGY DUE TO POOR APP USABILITY, LEADING TO USER ABANDONMENT (SEE TIME COMMITMENT, DISSATISFACTION WITH THE APPS MANUAL INPUT PROCESS, THE NEED TO REMEMBER PASSWORDS, LOGGING IN EVERY TIME & WAITING FOR THE LOADING PROCESS WHICH ARE BURDENSOME & REDUCE USERS INTEREST)
Please choose one of the following scenarios:
AGE, LANGUAGE & CULTURAL BARRIERS HAVE AFFECTED THE ADOPTION OF DIGITAL HEALTH TECHNOLOGY
Please choose one of the following scenarios:
Harmonizing technology & Optimizing people’s health experience